Jawbone UP band update
Blogger Note* I apologize for not posting recently. I’ve been very busy at work and then very sick in recent weeks.
Jawbone UP update:
Personally, I have had a roller coaster experience with UP. I had three defective bands in the last three months. Each month I would send one back and get a new one. And somehow someway they would just stop working. Stopped charging, irresponsive buttons, and sometimes complete bricking.
As frustrated customers grew, complaints soared on Jawbone’s message boards.
Jawbone understood that the problem needed to be addressed and created the No Questions Asked Refund Policy.
http://jawbone.com/up/guarantee
The UP No Questions Asked Guarantee
This means that for whatever reason, or no reason at all, you can receive a full refund for UP. This is true even if you decide to keep your UP band. We are so committed to this product that we’re offering you the option of using it for free.
The program starts December 9th and full details can be found at http://jawbone.com/uprefund.
I requested a refund, and I get to keep my UP band for free for being a loyal early adopter. Question is, has the product experience already been soured to the point of no return?
I for one certainly feel that way. There are flaws in the product that need to be addressed.
The constant demand to plug in to your phone is the #1 reason that the product will become stale. Wireless syncing though a battery drain is a plain necessity in today’s world.
Sure you wear your band everywhere, but you have to take it off to charge sometimes will leave giant holes in your data collection. Quantified Self depends on the never ending amounts of data that you collect to be successful.
I’ll keep testing, but so far like a new year’s resolution… the UP band has worn out it’s welcome.
